Oracle/PeopleSoft Enterprise Service Dashboard — A disservice to people who desperately need better
Monday, July 30th, 2007Thanks to a press release from Oracle last week, I found the two dashboard screen shots that appear below in a Product Sheet that describes the features of Oracle’s new PeopleSoft Enterprise Service Dashboard software. These examples feature a dashboard that is designed for monitoring call center activity—or at least this is their intent. I’m […]