Archive for January, 2010

Assessing the Effectiveness of a New Dashboard’s Design

Wednesday, January 20th, 2010

Even a brilliantly designed dashboard can be met with disapproval by those who will use it if we’re not careful to introduce it in a way that encourages them to focus on what matters. Designs that are effective for monitoring information are quite different from the designs that are usually featured by software vendors and […]

Sensemaking in a World of Shadows

Thursday, January 14th, 2010

Despite the importance of analytical methods, at times data sensemaking leads to better decisions when we go with our guts. During the last few years enough books to fill a small library have been written about the importance of reflective, analytical thinking, alerting us to errors of less evolved thinking that we so easily slip […]

Questions to Ask About Vendors When Evaluating Their Products

Thursday, January 7th, 2010

Good products are usually developed by good companies. It would be difficult for a bad company—one that is poorly run—to develop a good product. When we evaluate products, in addition to looking at the products themselves, we can learn useful facts that might not be obvious by asking a few questions about the companies that […]